Contacting the ITS Service Desk

Regular Hours
  • Monday - Thursday: 7:30 A.M - 9:00 P.M.
  • Friday: 7:30 A.M. - 5:00 P.M.
  • Saturday - Sunday: 12:00 P.M. - 5:00 P.M.
Phone: 585-475-HELP (4357)
In Person: 1113 Gannett Hall


Submit/View a Request Online
(RIT Login Required)

Contacting ITS Resnet

Regular Hours
  • Monday - Friday: 9:00 A.M - 9:00 P.M.
  • Saturday - Sunday: 12:00 P.M. - 5:00 P.M.
Phone Support: (585)475-2600
TTY: (585)475-4927
In Person: NRH (Building 43) room 1034


ITS Resnet Website

Welcome to!

This site allows you to modify your information at RIT. You can change your RIT Computer Account password. You can also manage email, identity, and contact information. Some of this information is provided by authoritative sources at RIT and can only be viewed here. Additionally you can register new computers on the campus network or view and modify your existing computers.

You may have been redirected to this webpage because the device you are attempting to use has not yet been registered on the RIT network. You must register every device you wish to use. Once you register a device you will have access to RIT resources and the Internet. Please take a moment to register your device.